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    Frequently Asked Questions

    Who is Three Rivers Coffee Company?
    • Three Rivers Coffee Company is a service-disabled-veteran-owned and operated, premium, small batch, roast-to-order coffee company. We import high quality coffee beans from around the world. Our mission is to roast some amazing coffee and help put veterans back to work.
    Where are you located?
    • We are located at 1501 KDF Drive, Three Rivers, Michigan, 49093.
    • Our mailing address is PO Box 326, Three Rivers, Michigan, 49093.
    What are your store hours?
    • Customer Service hours are Monday - Friday from 9:00 AM to 5:00 PM EST. 
    What does "Roast-To-Order" mean?
    • You place an order for coffee.
    • We roast some amazing coffee.
    • We ship your coffee to you.
    Why is TRCC coffee so good?
    • We import specialty coffee beans that meet our strict quality guidelines. We then roast these beans using our unique roasting profiles so we can provide maxim flavor and incredible smoothness.
    How long does it take to process my order?
    • We're a roast-to-order coffee company, so depending on order volume it usually takes 1-3 business days to process your order.
    What payment methods to you accept?
    • We currently accept Visa, MasterCard, Amex, Discover, Diner's Club, and JCB credit cards. We also accept Apple Pay and Google Pay.
      How much does shipping cost?
      • Our affordable shipping rates are calculated using order size (weight and dimensions) and your shipping zip code.
      Will you ship to an APO/FPO address?
      • Yes! We will ship to any APO/FPO address using the United States Post Office.
      Why should I create a TRCC account?
      • Creating a TRCC website account will allow you to check out faster, save multiple shipping addresses, access your order history, track your orders, and manage your optional subscriptions.
      How do I create an account?
      • You can create a TRCC account by clicking on "account" in the main navigation window.
      How do I create a coffee subscription order?
      • All of our coffee can be purchased with our convenient subscription service. Navigate to the coffee product you want to buy and use the drop-down menu to select the subscription frequency you desire.

      • *At this time a credit/debit card or PayPal account is required to place a subscription order.
      Do you offer wholesale and/or private label accounts?